Quick rant.
Vidéotron Helix Fi 2 is the worst modem I ever seen and the fact the ISP force the customers to use it is embarassing:
There is no IPv6 despite the fact that it’s supposed to kinda work on their website. That was the man reason why I switched to Vidéotron. There is no way to do something as basic as bridge mode. Their definition of a “bridge mode” is actually a bloody ugly double NAT. Also you cannot change the DNS and pretty much all the features that you expect from a modern router are just missing. Finally even the Wifi is pretty bad. My 7 years old router has pretty much the same coverage. What a sad disappointment for a $288 device.